3 Tools to Improve Internal Communication for Your Business

Posted on Nov 18 2015 - 7:11am by Editor

Communication is arguably the most important aspect of any business. And yet, so many businesses fail to implement a proper structure. Messages being lost in translation can be the difference between success and failure. Even if you have the best intentions at heart, sometimes you can’t do anything about a breakdown in communication. Luckily, though, technology is making it easier than ever for companies to create an open line throughout their business.


It doesn’t matter whether people are in different departments, or even buildings, having an open line is imperative. That’s the reason you see so many fellow businessmen clutching their smartphones on the train or at coffee shops. We’re a connected world, and it needs to stay that way. Here are some of the best tech gadgets to help your business keep communication open.

Internal Communication Tools

These are becoming increasingly popular in the business world. Many of them allow for group email chains, but, more importantly, also provide vital organization. A lot of communication interfaces are now designed to simplify all aspects of business. From time management, to checklists. Setting up a hub allows all your employees to log on and catch up, no matter how much time they’ve missed.

The added benefit, of course, is that everything is in one place. It’s important that communication is easily accessible. Otherwise, you’re left with a lot of confused faces in the office that don’t know where to turn next.


We’re all obsessed with our phones. Since the cell phone was invented, it has gained traction at an alarming rate. Now? We can’t live without them. They’re not just a tool for making calls anymore. We use them to play games, access spreadsheets, and even count our calories. The simple truth is that smartphones have arguably become the most must-have gadget in the world. That’s why the most effective means of communication may, despite everything, still be the text. Business are even utilizing SMS Gateway applications as a way to keep in constant contact. It seems that what goes around really does come back around.

Of course, our phones aren’t just limited to texting. There’s also a range of other ways to communicate. Platforms like WhatsApp are extremely helpful for group conversations. They’re the best way to make sure everyone is clued in, and nobody is forgotten about.

Video Conferencing

Especially in the case of businesses with remote working flexibility, video calling can be essential. You should make a conscious effort to have regular face time with your staff. Messages are passed on more easily when direct human interaction is involved. Video conferences are as close as you can get without being in the same room.

Skype is perhaps the most popular tool available for this purpose. It’s free to use, and also offers an Instant Messaging service. That makes it plausible for every department in your company to remain switched on to ideas. Thus eliminating the risk of a communication breakdown.

There are, of course, other popular communication tools, but we believe these to be the best. Sometimes the simplest solutions are the most effective.